Refund & Return Policy
Last Updated: May 9, 2026
1. Introduction
At Kidlytical, we strive to provide high-quality educational products and a smooth shopping experience for our customers.
Please read this Refund & Return Policy carefully before making a purchase from:
By placing an order with us, you agree to the terms outlined below.
2. Return & Exchange Eligibility
We accept returns or exchanges only in cases where the product arrives:
- Damaged
- Defective
- Incorrectly delivered
To be eligible for a return or exchange, customers must notify us within 7 days of receiving the product.
3. Return Process
To request a return or exchange:
- Email us at kidlytical@gmail.com
- Include:
- Order details
- Photos of the damaged product
- Reason for return
After approval, the product must be shipped back to us by the customer.
Important:
- Return shipping charges must be borne by the customer.
- Products should be returned in their original condition and packaging whenever possible.
4. Refund Policy
Refunds are processed only after:
- The returned product is received by us, and
- The product is inspected and approved for refund eligibility.
Once approved, the refund will be processed to the original payment method within a reasonable timeframe.
5. Non-Returnable Situations
We may not accept returns or refunds for:
- Products damaged due to misuse or mishandling after delivery
- Requests made after 7 days of delivery
- Minor color or print variations caused by screen settings or photography lighting
6. Exchange Policy
If the product is eligible for exchange, we may offer:
- Replacement of the same product, or
- Exchange with another available product of similar value
Subject to stock availability.
7. Contact Us
For return, refund, or exchange requests, contact us at:
We are always happy to assist you.
8. Policy Updates
Kidlytical reserves the right to modify or update this Refund & Return Policy at any time without prior notice.
Any updates will be posted on this page with the revised effective date.
Thank you for shopping with Kidlytical.
