Last Updated: September 16, 2023
1. Introduction
At Kidlytical, we are committed to providing high-quality digital resources to enhance your learning experience. Our digital products are delivered electronically, which means they cannot be physically returned. Please read our Refunds and Returns Policy carefully to understand how we handle digital product purchases.
2. Final and Nonrefundable
All sales of digital resources on Kidlytical are considered final and nonrefundable. This policy is in place because, unlike physical products, digital files (PDFs, Word Documents, etc.) cannot be returned once they have been downloaded or accessed. We want to ensure that you are satisfied with your purchase; therefore, we encourage you to review product details and ask any questions before making a purchase.
3. Exceptions
We will make exceptions to our no-refund policy in the following situations:
- Technical Issues: If you encounter issues with the downloaded file due to technical problems, please contact us at kidlytical@gmail.com within 30 days of purchase. We will work with you to retransfer the file or provide an alternative solution.
- Duplicate Purchases: If you accidentally purchase the same product twice, please contact us within 30 days of the duplicate purchase. We will process and send you another digital product in exchange.
4. How to Request Assistance
To request assistance, please follow these steps:
- For file technical issues or duplicate purchases, contact us at kidlytical@gmail.com within 30 days of the purchase date. Provide your order details and a description of the issue.
5. Contact Information
If you have any questions, concerns, or need assistance, please don’t hesitate to contact our customer support team:
- Email: kidlytical@gmail.com
Our team is here to assist you and ensure a smooth experience with Kidlytical’s digital resources.
6. Changes to This Policy
Kidlytical reserves the right to modify or update this Refunds and Returns Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the date of the change.
By making a purchase on Kidlytical, you agree to abide by the terms and conditions outlined in this policy. Thank you for choosing Kidlytical for your digital requirements.